Office of the Ohio Consumers' Counsel
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Bruce J. Weston
Consumers' Counsel
The Office of the Ohio Consumers' Counsel (OCC), the residential utility consumer advocate, represents the interests of 4.5 million households in proceedings before state and federal regulators and in the courts. The state agency also educates consumers about electric, natural gas, telephone and water issues.
OCC Governing Board information Meeting schedule and minutes are available.
"Making a Difference for Ohio's Residential Utility Consumers" Read our mission, vision, and core values.
Contact OCC: Call the Office of the Ohio Consumers' Counsel toll-free: 1-877-PICKOCC (1-877-742-5622).
Top News
- OCC calls for changes to AEP rate plan to protect customers from unnecessary increases
- Statement of Ohio Consumers' Counsel Bruce J. Weston
- AEP's Modified Rate Increase Proposal
- Consumers' Corner - March / April 2012
- Public hearings scheduled for modified AEP rate increase
- SB 271: Customers may face higher telephone prices and reduced service quality
- Bruce J. Weston named Consumers' Counsel
- OCC seeks additional refund for customers from AEP's significantly excessive earnings
- OCC: PUCO should deny AEP request to increase capacity charges, collect deferred costs
- Ohio American Water customers get chance to testify on utility's rate increase proposal
OCC has had to cancel many of its services, including its consumer call center, due to recent budget cuts. We realize you may continue to need assistance with your utility services. OCC's website provides free access to publications and resources.
You may seek assistance with utility complaints from the Public Utilities Commission of Ohio:
800-686-7826. For complaints about non-utility related services, you may call the Ohio Attorney General
at 800-282-0515.
Office
of the Ohio Consumers’ Counsel - Your Residential Utility Consumer
Advocate 10 West Broad Street, Suite 1800, Columbus, Ohio 43215-3485
1-877-742-5622 (toll-free in Ohio) or 614-466-8574
Contact us
For information about our privacy policy and copyright, visit our Legal Disclaimer page.
The Office of the Ohio Consumers' Counsel is an equal opportunity employer and provider of services.