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| Stay Connected Basic Training |
| Stay Connected Videos |
| Stay Connected Information Update Video Supplement |
| Home Energy Assistance Program |
| HEAP Made Easy English, Spanish |
| Home Energy Assistance Program Application |
| Home Energy Assistance Program Guidelines English, Somali |
| Home Energy Assistance Program Poster |
| Percentage of Income Payment Plan |
| Basics of Electric PIPP Arrearage Crediting Program |
| Your Guide To Paying Off Your PIPP Balance (Electric) |
| Your Guide To Paying Off Your PIPP Balance (Natural Gas) English, Spanish, Somali |
| Percentage of Income Payment Plan Guidelines English (short), English (long), Somali |
| Percentage of Income Payment Plan Poster |
| Top 10 PIPP Myths English, Spanish |
| Energy Assistance |
| Energy Disconnection & Reconnection English, Spanish |
| Guide to the Home Weatherization Assistance Program English, Spanish |
| Summer Crisis Program |
| Summer Crisis Program Poster |
| Telephone Assistance |
| Know Your Rights: Telephone Disconnection and Reconnection English, Spanish |
| Lifeline Assistance Made Easy |
| Telephone Lifeline Programs in Ohio English, Spanish, Somali |
| Universal Service Assistance Programs in Ohio English, Spanish |
| Signing Up for Utilities for Beginners |
| Renting a Home and Your Utility Services English, Spanish |
| Your Guide to Signing Up for Utility Service English, Spanish, Somali |
| Miscellaneous |
| Utility Assistance for Military Families |