Office of the Ohio Consumers' Counsel
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Utility Assistance
| Home Energy Assistance Program (HEAP) |
| Home Energy Assistance Program application |
| Home Energy Assistance Program: HEAP guidelines |
| Percentage of Income Payment Plan (PIPP Plus) |
| Know the facts: PIPP Plus |
| Energy Assistance |
| Guidelines: Summer Crisis Program |
| What you need to know about the Home Weatherization Assistance Program |
| Your guide to energy disconnection and reconnection |
| Telephone Assistance |
| Your guide to telephone disconnection and reconnection |
| Telephone Lifeline programs in Ohio |
| Miscellaneous |
| Keep utilities on with a medical certification waiver |
| Universal Service Fund: Improving access to telecommunications services |
| Utility assistance for military families |
OCC has had to cancel many of its services, including its consumer call center, due to recent budget cuts. We realize you may continue to need assistance with your utility services. OCC's website provides free access to publications and resources.
You may seek assistance with utility complaints from the Public Utilities Commission of Ohio: 800-686-7826. For complaints about non-utility related services, you may call the Ohio Attorney General at 800-282-0515.
Office
of the Ohio Consumers’ Counsel - Your Residential Utility Consumer
Advocate 10 West Broad Street, Suite 1800, Columbus, Ohio 43215-3485
1-877-742-5622 (toll-free in Ohio) or 614-466-8574
Contact us
Information believed accurate but not guaranteed.
For information about our privacy policy and copyright, visit our Legal Disclaimer page.
The Office of the Ohio Consumers' Counsel is an equal opportunity employer and provider of services.
For information about our privacy policy and copyright, visit our Legal Disclaimer page.
The Office of the Ohio Consumers' Counsel is an equal opportunity employer and provider of services.