About the Office of the Ohio Consumers' Counsel
The Office of the Ohio Consumers' Counsel (OCC), the residential utility consumer
advocate, represents the interests of 4.5 million households in proceedings before
state and federal regulators and in the courts. The state agency also educates
consumers about electric, natural gas, telephone and water issues and resolves
complaints from individuals. To receive utility information, brochures, schedule
a presentation or file a utility complaint, residential consumers may call 1-877-PICKOCC
(1-877-742-5622) toll free in Ohio or visit the OCC Web site at
www.pickocc.org.