Office of the Ohio Consumers' Counsel

Information Requests and Feedback

For information about residential utilities, the Office of the Ohio Consumers' Counsel (OCC) is your source for news. Journalists can get facts from the OCC, the state's residential utility consumer advocate. For more than 35 years, the agency has worked to achieve high quality utilities services at a reasonable cost for residential customers. Whatever your purpose for visiting our site, the OCC can provide you with the information you need.

For assistance with you media inquiry or for more information, please contact a member of the OCC media relations staff:

OCC has had to cancel many of its services, including its consumer call center, due to recent budget cuts. We realize you may continue to need assistance with your utility services. OCC's website provides free access to publications and resources.

You may seek assistance with utility complaints from the Public Utilities Commission of Ohio: 800-686-7826. For complaints about non-utility related services, you may call the Ohio Attorney General at 800-282-0515.