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Outreach and Education
- Linda Walls-Rominski
- Amy Carles
- Ray Foeller
- Pam Learman
- Benjamin Machado
- Andrew Tinkham
- Chris Verich
Linda Walls-Rominski
Linda
Walls Rominski is the Community Outreach Manager with the Office of the
Ohio Consumers' Counsel (OCC), the residential utility consumer advocate.
She joined the OCC in October 1996.
As the Community Outreach Manager, Linda oversees the Outreach and Education section of the Communications Department. Linda and her staff of outreach and education specialists provide seminars, workshops and public forums in order to educate consumers about a variety of utility topics. She also works with the specialists to identify new organizations throughout the state and identify new utility topics of interest for consumers.
Prior to joining the OCC, Linda worked for 13 years at DeVry Institute of Technology as the Dean of Corporate Relations and was responsible for graduate placement and public relations. In addition, she has six years of college administration experience.
She earned a bachelor of science in social work from West Virginia
University and a master of arts in counseling and guidance from the West
Virginia College of Graduate Studies. Linda is a member of the board
of trustees for the Career Education Association and a member of the
Attorney General's Senior Protection Initiative.
Amy Carles
Amy
Carles is an Outreach and Education Specialist with the Office of the Ohio
Consumers' Counsel (OCC), the residential utility consumer advocate. She
joined the OCC in June 2004.
As an outreach and education specialist, Amy's responsibilities include conducting presentations to social and human service agencies, community and professional organizations and other interested groups on a wide range of utility topics including electric, natural gas, telephone and water. She also plays an active role in educating consumers about OCC's services by meeting with consumers, answering their questions and distributing information such as fact sheets, brochures and newsletters. Amy coordinates OCC's outreach and education efforts in the Northwest Ohio area.
Prior to joining the OCC, Amy was a consumer education coordinator with the Ohio Attorney General's office, where she was responsible for marketing, scheduling, coordinating and presenting education activities statewide. Additionally, she has worked as the director of complaint management and dispute resolution and the director of advertising review for the Better Business Bureau serving Northwest Ohio and Southeast Michigan.
Amy graduated from Owens Community College with an associate's degree and earned a certificate in management advancement from the John Glenn Institute for Public Service and Public Policy at The Ohio State University.
Ray Foeller
Ray
Foeller is an Outreach and Education Specialist with the Office of the
Ohio Consumers' Counsel (OCC), the residential utility consumer advocate.
He joined the OCC as a Compliance Investigator in November 1997 and moved
to the Communications Department in December 1998.
As an outreach and education specialist, Ray's responsibilities include conducting presentations to social and human service agencies, community and professional organizations and other interested groups on a wide range of utility topics including electric, natural gas, telephone and water. He also plays an active role in educating consumers about OCC's services by meeting with consumers, answering their questions and distributing information such as fact sheets, brochures and newsletters. Ray coordinates OCC's outreach and education efforts in the Southwest Ohio area.
Before joining the OCC, Ray worked as a National Product Specialist with Simon and Schuster Education Publishing in its school division group focusing on Language Arts textbooks. His background in education has helped Ray communicate complex utility issues in an easy-to-understand manner.
Ray earned a bachelor of arts degree in English and a master of arts in English Education from The Ohio State University.
Pam Learman
Pam
Learman is an Outreach and Education Specialist with the Office of the
Ohio Consumers' Counsel (OCC), the residential utility consumer advocate.
She joined the OCC in October 2000.
As an outreach and education specialist, Pam's responsibilities include conducting presentations to social and human service agencies, community and professional organizations and other interested groups on a wide range of utility topics including electric, natural gas, telephone and water. She also plays an active role in educating consumers about OCC's services by meeting with consumers, answering their questions and distributing information such as fact sheets, brochures and newsletters. Pam coordinates OCC's outreach and education efforts in the Central Ohio area.
Prior to joining the OCC, Pam worked at Columbia Gas for 18 years, including four years as a Communications and Community Relations Representative covering 13 southern Ohio offices. Through this work experience, Pam gained extensive knowledge in the natural gas industry.
Pam earned a bachelor of science in business administration from Franklin University.
Benjamin Machado
Benjamin
Machado is an Outreach and Education Specialist with the Office of the
Ohio Consumers' Counsel (OCC), the residential utility consumer advocate.
He joined the OCC in February 2001 as a compliance investigator and later
transferred to the communications department in February 2005.
As an outreach and education specialist, Ben's responsibilities include conducting presentations in Spanish to social and human service agencies, community and professional organizations and other interested groups on a wide range of utility topics including electric, natural gas, telephone and water. He also plays an active role in educating Hispanic consumers about OCC's services by meeting with consumers, answering their questions and distributing information such as fact sheets, brochures and newsletters. Ben coordinates OCC's Hispanic outreach and education efforts in Ohio.
Before joining the OCC, Benjamin worked for United Behavioral Health of Ohio as an appeals coordinator on behalf of consumers in New England. Benjamin is currently pursuing a bachelor's degree in business administration from Franklin University.
Andrew Tinkham
Andrew Tinkham is an Outreach and Education Specialist with the Office of the Ohio Consumers’ Counsel (OCC), the residential utility consumer advocate. He joined the OCC in November 2002 as a compliance investigator in the consumer services division and later transferred to the communications department in November 2006.
As an outreach and education specialist, Andrew’s responsibilities include conducting presentations to social and human service agencies, community and professional organizations and other interested groups on a wide range of utility topics including electric, natural gas, telephone and water. He also will play an active role in educating consumers about OCC's services by meeting with consumers, answering their questions and distributing information such as fact sheets, brochures and newsletters. Andrew is available to serve organizations in all regions of the state so that the OCC can reach more Ohioans on a daily basis.
Before joining the OCC, he worked in various positions at CoreComm and as a Customer Care Support Clerk at AirTouch Cellular. Andrew earned a bachelor’s degree in history with a minor in communications from Otterbein College.
Chris Verich
Chris
Verich is an Outreach and Education Specialist with the Office of the Ohio
Consumers' Counsel (OCC), the residential utility consumer advocate. He
joined the OCC in March 2002.
As an outreach and education specialist, Chris' responsibilities include conducting presentations to social and human service agencies, community and professional organizations and other interested groups on a wide range of utility topics including electric, natural gas, telephone and water. He also plays an active role in educating consumers about OCC's services by meeting with consumers, answering their questions and distributing information such as fact sheets, brochures and newsletters. Chris coordinates OCC's outreach and education efforts in the Northeast Ohio area.
Previously, Chris served in the Ohio legislature as a State Representative for the 66th District. During that time he sat on several important committees, including public utilities, where he was heavily involved in drafting Senate Bill 3, which helped restructure Ohio's electric market. Chris' experience in telecommunications, marketing and promotions, as well as governmental relations has given him insight into the complex utility issues facing consumers.
Chris earned both a bachelor's and master's degree in political science from Kent State University.
Office
of the Ohio Consumers’ Counsel - Your Residential Utility Consumer
Advocate 10 West Broad Street, Suite 1800, Columbus, Ohio 43215-3485
1-877-742-5622 (toll-free in Ohio) or 614-466-8574
Contact us
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The Office of the Ohio Consumers' Counsel is an equal opportunity employer and provider of services.