Office of the Ohio Consumers' Counsel

Utility Questions?

If you have a question about your electric, natural gas, telephone or water services, please complete the form below. You also can call the OCC toll free in Ohio at
1-877-742-5622 (or 1-866-898-7622 outside Ohio).

You must complete all of the information requested below for your question to be submitted. If you do not include a valid e-mail address and telephone number, the OCC will be unable to contact you to help.

Your Full Name:


E-mail:


Street Address:


City:


County:


Zip Code:


Phone where can you be reached between the hours of 8 a.m. and 5 p.m.
  Ext.

Utility Company Name (not required)


Submit your question:
(Please limit your response to 1,024 characters.)

The information we receive from the following questions helps us to better meet the needs of Ohio's residential utility consumers.

Are you between the ages of:

18 or under
19-29
30-45
46-64
Over 65

How did you first hear of the Ohio Consumers' Counsel?

Mailing
Media
Friend or Relative
Internet
Utility Company / Bill
Other

How important is it for you to have access to the Ohio Consumers' Counsel, the state agency that advocates for consumers and provides information about utility issues?

Very important
Important
Not important
Not at all important
Don't know/no opinion


Please Note:

OCC has had to cancel many of its services, including its consumer call center, due to recent budget cuts. We realize you may continue to need assistance with your utility services. OCC's website provides free access to publications and resources.

You may seek assistance with utility complaints from the Public Utilities Commission of Ohio: 800-686-7826. For complaints about non-utility related services, you may call the Ohio Attorney General at 800-282-0515.

Information believed accurate but not guaranteed.
For information about our privacy policy and copyright, visit our Legal Disclaimer page.
The Office of the Ohio Consumers' Counsel is an equal opportunity employer and provider of services.
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