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Recently Updated

$243,147,931

($533,589 per day)

HB6 Subsidies Ohioans have paid to AEP, AES & Duke

For coal-power plants since 1/1/20 (Estimated)

Recently Updated

46,259,024 tons CO2

33,751 tons NOx

26,219 tons SO2

OVEC coal plant pollution from AEP, AES & Duke

Since 1/1/20 (Estimated per US EPA 2023 data)

National Consumer Protection Week 2024

Looking to protect yourself from fraud, identity theft, and scams?

Consumer Alert:
Dominion Energy asks the PUCO for a 30 percent rate increase and more

Make Your Voice Heard at the Public Utilities Commission of Ohio (PUCO)

Ohio Consumers' Counsel Maureen Willis - I am honored and humbled to have the opportunity to server Ohio's residential consumers as the fifth Consumers' Counsel. I will work hard to carry on the rich tradition of consumer advocacy that has been the hallmark of the agency. Photo of Governor Mike DeWine swears in Maureen Willis. She is pictured with her husband Ross and the Deputy Consumers' Counsel Angela O'Brien.

 

Ohio Consumers' Counsel Maureen Willis - I am honored and humbled to have the opportunity to server Ohio's residential consumers as the fifth Consumers' Counsel. I will work hard to carry on the rich tradition of consumer advocacy that has been the hallmark of the agency. Photo of Governor Mike DeWine swears in Maureen Willis. She is pictured with her husband Ross and the Deputy Consumers' Counsel Angela O'Brien.

Consumer Protection

Your Guide to Energy Disconnection & Reconnection
Your Guide to Energy Disconnection & Reconnection

There is help if you struggle to pay electric and natural gas bills.

How to Spot a Bad Apple
How to Spot a Bad Apple

A bad deal with a natural gas or electric marketer could cost you hundreds or even thousands of dollars a year. There are some “bad apples” to avoid!

How to Make Wise Energy Choices

Concerned about energy prices?

Power Outage Tips and Consumer Rights
Power Outage Tips and Consumer Rights

Be prepared and know your rights if a power outage occurred today.

Subsidy Scorecard

Consumer payments for utility corporate welfare.

a pie chart showing 1.5 billion in electric refunds since 2009
Ohioans Denied Electric Refunds

Ohioans have been denied $1.5 billion in electric refunds since 2009.

Can You Benefit from a Utility Third-Party Notification?

A utility’s Third-Party Notification program serves as a safety net for consumers whose utility service could be disconnected.

A woman with her dog hold a door shut on a man holding a contract
Block the Knock

Rash decisions at the front door can cost you money.


Consumer Advocacy

Consumer Alert:
Northeast Ohio Gas wants to increase your bill — OCC Opposes

Now is not the time for a natural gas rate hike!

Ohio Consumer Voices Need to Be Heard
Ohio Consumer Voices Need to Be Heard

OCC joined several Ohio Legal Aid advocates asking the PUCO for a virtual hearing in FirstEnergy’s latest rate increase proposal that consumers deserve.

A street sign that says reform
OCC Board Chair Writes Letter to PUCO Nominating Council

Asks to Reform its Process for Nominating PUCO Commissioner Applicants to the Governor.

Outside of the Federal Energy Regulatory Commision Building
OCC Files Complaint at FERC to Protect Consumers

OCC asks FERC to step in and review supplemental transmission projects that are costing Ohioans hundreds of millions of dollars.

A man holds a microphone
Consumer Alert:
FirstEnergy Rate Increase

FirstEnergy wants the PUCO to increase your electric bill

You Have the Right to Make Your Voice Heard at the PUCO!

A pen signs a document
Consumer Advocates’ Request for Utility Disconnection Suspension Adopted by PUCO

Ruling will give at-risk Ohioans protection from utility disconnection during assistance application process.

A woman addresses a crowd with a microphone
Consumer Alert:
AEP Rate Increase

AEP wants the PUCO to increase your electric bill.

OCC says not so fast.

highlighting reform in the dictionary
Utility Reform

OCC Board passes resolution to reform the process for selecting PUCO Commissioners.

OCC and Advocates Call for Reform

OCC, Pro Seniors and LASSO write letter for reform.

Pen writing on a document
Call for HB 6 Veto

OCC and OMA ask Governor for veto of House Bill 6.

A gavel on a folder
OCC Calls for FE Investigation

OCC asks PUCO to investigate FirstEnergy on behalf of consumers.