The Office of the Ohio Consumers’ Counsel (OCC), the residential utility consumer advocate, was created in 1976 by the Ohio General Assembly. The OCC represents the interests of the residential customers of Ohio’s investor-owned electric, natural gas, telephone and water companies.
The primary role of the OCC is to participate in legal proceedings in both state and federal courts and administrative agencies, such as the Public Utilities Commission of Ohio, the Federal Energy Regulatory Commission, the Federal Communications Commission and the Supreme Court of Ohio.
The OCC also educates consumers and provides information about their utility services, and handles individual residential consumer complaints relating to public utilities - electric, natural gas, telephone and water.
The Office of Consumers’ Counsel wishes to acknowledge photos contributed by the following:
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