Office of the Ohio Consumers' Counsel

2008 Annual Report

Table of Contents

The Office of the Ohio Consumers’ Counsel (OCC), the residential utility consumer advocate, was created in 1976 by the Ohio General Assembly. The OCC represents the interests of the residential customers of Ohio’s investor-owned electric, natural gas, telephone and water companies.

The primary role of the OCC is to participate in legal proceedings in both state and federal courts and administrative agencies, such as the Public Utilities Commission of Ohio, the Federal Energy Regulatory Commission, the Federal Communications Commission and the Supreme Court of Ohio.

The OCC also educates consumers and provides information about their utility services, and handles individual residential consumer complaints relating to public utilities - electric, natural gas, telephone and water.

Photography Acknowledgements:

The Office of Consumers’ Counsel wishes to acknowledge photos contributed by the following:

  • Ohio Channel
  • The Supreme Court of Ohio
  • Tom Mapes, The Ohio Department of Development

 

Download full 2008 Annual Report (PDF)

 

Please Note:

OCC has had to cancel many of its services, including its consumer call center, due to recent budget cuts. We realize you may continue to need assistance with your utility services. OCC's website provides free access to publications and resources.

You may seek assistance with utility complaints from the Public Utilities Commission of Ohio: 800-686-7826. For complaints about non-utility related services, you may call the Ohio Attorney General at 800-282-0515.

Information believed accurate but not guaranteed.
For information about our privacy policy and copyright, visit our Legal Disclaimer page.
The Office of the Ohio Consumers' Counsel is an equal opportunity employer and provider of services.
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